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  • What payment methods do you accept?

    We accept most major credit cards, including American Express, Discover, Mastercard and Visa. PayPal is also an option when the item is instock.

  • When will my order be shipped?

    Orders placed before 1PM Pacific Standard Time Monday - Friday will be processed and shipped on the same day.  Any orders received after this time will be processed the following business day.

  • Where will my order be shipped from?

    All orders will be shipped from our facility in Chino, California.

  • What shipping options do you offer?

    For customers located in the US, we offer FedEx Ground, FedEx 2 Day and FedEx Overnight service.
    For international customers we offer USPS Priority Mail and Priority Express service.

  • I am placing an order from outside the US. Who is responsible for duty charges?

    Many countries outside of the US charge custom duties and taxes on any items being imported from another country.  Because of the complicated nature of international shipping we are unable to calculate and include these charges when calculating your order total, so you are responsible for these fees upon delivey of your order. When placing an international order with our company please keep in mind that you may be required to pay additional fees to your Government depending upon the policies of your country.  

    Additionally, please note that we are unable to offer a refund for any items returned to our office by customs if there is non-payment of duties and taxes.

    If you are unsure of the customers policy for your country, please check with your local customs office or post office for additional information.

  • What is your return policy?

    For any model airplane or accessory that arrive damaged or defective please contact our returns department for an RMA number and instructions for returning your item to our office within 7 days of receiving your order.

    Upon receipt of your return we will replace any damaged models with new stock, or in the event that the model is sold out we will issue either store credit or a refund.




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