Customer Service

Shipping & Handling

In Stock Items:

In stock item orders are processed and shipped within 48hrs from the date of your order. In the event only partial order is available to ship, we will split the order and only charge you for the portion of your order that is ready to ship.

Pre-Order Items:

Your credit/debit card won't be charged for items that are not readily available to ship. We do keep your card information on file and when the pre-order item becomes available we will charge your card and ship your package right away. You will then receive a follow up email with the order status and tracking information.

Backorders:

We strive to keep the website and our inventory quantity updated. However some products do get sold out from time to time. In the event that a product you order is not in stock, we will not charge your account at time of purchase. We put it on backorder and your account won't be charged until your order is ready to ship.

Shipping Rates:

Our shipping process is easy and reliable, and through our partnership with major carriers we offer competitive shipping rates for both domestic and international shipments. Your exact shipping costs will be shown during checkout once you have provided your shipping address.